Data protection AND Privacy Policy

Effective Date: 2024 

 At MAKTASTIC, we are dedicated to protecting the privacy and personal data of our customers, participants, and website visitors. 

This Privacy Policy outlines how MAKTASTIC (referred to as "we", "us", or "our") collects, uses, and discloses personal information when you visit our website, enrol in our afterschool clubs, book our party services, or otherwise interact with us (collectively referred to as the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to parents, guardians, or other individuals using our Services on behalf of a child, as well as the children participating in our programs.

Please take the time to review this Privacy Policy carefully. By accessing or using any of our services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree with any part of this Privacy Policy, please refrain from using or accessing our services.

Information we collect 

Personal Information:

• Parents/Guardians: Name, email address, phone number, mailing address, payment information.
• Children: Name, age, gender, school information, medical conditions, emergency contact details.

Non-Personal Information:

• Browsing data (cookies, IP address, browser type).

How we use your information  

We use the information collected to:

• Register and manage your child's participation in our afterschool club and parties.
• Communicate important information regarding our programs and services.
• Process payments and refunds.
• Ensure the safety and well-being of your child.
• Improve our services and website functionality.

Data sharing and disclosure 

We do not sell or share your personal information with third parties except:

• With trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors).
• When required by law or to protect the safety and security of our users and services.
• With your explicit consent.

Data security 

We implement a variety of security measures to maintain the safety of your personal information. These include secure servers, encryption, and restricted access to personal data. However, no online data transmission or storage can be guaranteed to be 100% secure.

Children's privacy 

We prioritize the privacy of children. Our services are designed to comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws. We collect personal information about children only with the consent of a parent or guardian and use it solely for the purposes stated in this policy.

GDPR

We are fully committed to complying with the General Data Protection Regulation (GDPR) to ensure that your personal data is collected, processed, and stored securely and lawfully.  

Parental rights

As a parent or guardian, you have the right to:

• Review, correct, or delete your child's personal information.
• Withdraw your consent for further collection or use of your child's information.
• Request that we cease the disclosure of your child's information to third parties.

To exercise these rights, please contact us at info@maktastic.co.uk

Cookies and tracking technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Changes to this privacy policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the policy's effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Data Protection and Privacy Policy or our data practices, please reach out to our friendly MAKTASTIC team. We're here to help!

• Email: info@maktastic.co.uk
• Phone: 07488 234236

Thank you for trusting MAKTASTIC with your personal information. We are committed to safeguarding your privacy and ensuring a safe and enjoyable experience for all participants.